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• ★ ★ ★ ★ ★

  Heather Hill and her colleagues were so accommodating and easy to work with during the planning of my dad's funeral. Once my dad knew his time was short, he decided to plan his own funeral so we wouldn't have to, therefore he was regularly calling Heather or showing up to the funeral home to review things AGAIN, not once did Heather become annoyed or frustrated but actually became a friend to my dad and eventually our family. In fact, my dad even thanked her during his service ... sounds strange I know, but he had prerecorded a few video messages to have played during his service (some serious and some humorous). Heather took time out of her day and used her own equipment to assist him with this and he was ever so grateful for her assistance. If Heather wasn't available (which only happened once) Mark stepped in and didn't miss a beat. My dad's service although unique and untraditional went off exactly as my dad had envisioned and for that we will be ever grateful.

  Added March 31, 2017 by Mary Doyle
• ★ ☆ ☆ ☆ ☆

  I never write reviews but feel it's critical to share the most horrendous experience anyone should have to deal with during a time of loss. We went to Renaissance because my mom thought it was nice -- never be fooled by looks. Our planning session entailed them telling us to take out the price list then us leading the conversation because the person we worked with seemed incompetent. We were also under a deadline and brought a hard copy of the obituary to edit -- we were told we wouldn't make the deadline because the person didn't type! After all of the time planning, they informed us that we had to pay the bill IN FULL before they would do the service. After checking around and calling an attorney, we were informed that is unheard of to request payment in full -- all funeral homes know that the funeral is paid out of the estate! But not Renaissance -- we had to pay IN FULL. So, if you want to go there -- I hope you are rich or have a very large credit card. After the service, we were thanking our friends and family and I was requested to leave my family and friends because they needed me to pay the obituary bill right then -- you are kidding me, could that not have waited a day or two. I was completely infuriated, very upset during this time of loss, and will never recommend them and I will go out of my way to make sure everyone hears about this.

  Added March 05, 2017 by Stephanie Kuhnel
• ★ ★ ★ ★ ★

  We have been dealing with Renaissance Funeral Home for over a year and a half due to investigative issues. I can't express how wonderful the staff has been in dealing with a traumatic death, an extended family and an unresolved cause of death. Heather Hill, the professional who dealt with our family, is amazing. She instantly picked up on the family dynamics and kept us informed as to what was going on. We have finally resolved our issues and will continue to spread the word on how compassionate, thoughtful and efficient Renaissance Funeral Home staff has been.

  Added November 17, 2016 by Patricia Cardin
• ★ ★ ★ ★ ★

  Our family recently experienced the tragic and sudden loss of our daughter due to a car accident. Heather at Renaissance was so reassuring and walked us through this difficult experience with ease. They made planning the service easy, answered all of our questions promptly, made several special accommodations for us, and most importantly, provided a caring environment for us to grieve. I cannot recommend them enough. No one ever wants to be in the situation to need a funeral home, but when you do Renaissance is this place you should call.

  Added October 15, 2016 by Lauren Cookson
• ★ ★ ★ ★ ★

  Heather and the staff at Renaissance did an amazing job for our family. She went above and beyond in the care, compassion and attention to detail in the service for my dear dad. The service could not have gone any more perfectly. We literally had family members there who said Renaissance was where they wanted their service to be when the time comes. Thank you Heather for all you did for my dad and our family.

  Added August 05, 2016 by Molly Doyle